Terms And Conditions

Welcome to Wheels Facts. By accessing our website and using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Services Provided

We offer vehicle history reports based on data from various sources. Reports are generated upon purchase and delivered via email.

2. Payment & Pricing

All payments are final. Prices are subject to change without notice. Payments are securely processed through authorized payment gateways.

3. Refund & Cancellation Policy

3.1 Refund Eligibility

Refunds may be eligible under the following circumstances:

Inaccurate Information: If a vehicle report contains significant inaccuracies that materially affect its value, you may be eligible for a refund. You must provide evidence to support your claim of inaccuracy.

Technical Issues: If you encounter technical issues that prevent you from accessing or viewing the vehicle report after purchase, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

Unauthorized Purchase: If a purchase was made on your account without your authorization, please contact us immediately for assistance.

3.2 Refund Process

To request a refund, please contact our customer support team within 7 days of your purchase:

Provide your order number and details regarding the reason for your refund request.
Our team will review your request and notify you of the eligibility of your refund within a reasonable timeframe.
If your refund request is approved, refunds will be processed using the original payment method used for the purchase.

3.3 Non-Refundable Situations

Refunds will not be issued in the following situations:

You have accessed and viewed the vehicle report after purchase.
The vehicle report does not contain inaccuracies that materially affect its value.
The refund request is made after 7 days from the date of purchase.
The refund request does not meet the criteria outlined in Section 3.1.

3.4 Cancellation Policy

Orders that have not yet been processed can be canceled within 30 minutes of purchase by contacting our support team.
Once a report has been generated, cancellations are not possible as the service has already been rendered.

4. Business Information

Wheels Facts is owned and operated by [Your Company Name]. Our registered business address and contact details are available on our website.

5. Product/Service Descriptions

Our website provides clear descriptions of each package offered. Customers are encouraged to review package details before purchase to ensure they are selecting the correct product.

6. Privacy & Data Security

We collect and store customer information in accordance with our Privacy Policy. We do not share customer data with third parties without consent.

7. Dispute Resolution

If you have any disputes regarding our services, please contact us before initiating chargebacks or disputes through your bank. We are committed to resolving issues amicably.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. It is your responsibility to review them periodically for updates.

For further inquiries, please contact our support team at support@wheelsfacts.com.